GUARANTEE - LIFESPAN - CHEWING - T&C
OUR GUARANTEE TO YOU: Your furry friend will LOVE the PETZBED–Health Mattress
Six-month guarantee against manufacturing defects.
No guarantee against pets damaging the product.
Anything up to 3+ years (according to customer feedback)
Variable factors: dog breed - weight, behaviour, amount of time spent on the PETZBED–Health Mattress Please view our Product care.
Contact us, for advice on active & chewing dogs or puppies.
The PETZBED is very tough - made of materials of ultimate strength, without compromising the comfort of your four-legged friends.
Our recommended training methods have proven to be successful in reducing the risk of damage.
Terms & Conditions
Ordered the wrong size / need to exchange?
Exchanges are only possible, by contacting our office within 5 days after receiving the product.
The PETZBED is to be returned in its original condition.
No returns will be accepted if the product has been used or tested.
Any signs of dirt, hair, smell... will void the option to exchange it.
The product must be returned to us in its original packaging.
The return courier fee will be for your account.
As soon as the item has been received back, we will exchange it for the size needed.
Shipping fee will be for your account.
- RETURNS & REFUNDS
Returns and refunds are handled on a case-by-case basis.
To qualify for a refund, contact us within 5 days of receiving your parcel.
Same conditions as “exchange policy” apply.
Once the product has been received back, we will refund you the product purchase price in full (excl. shipping fee)
- No guarantee can be given, or liabilities accepted, with the recommended use of this product.
We use your personal information to provide our services to you, which includes:
Processing your order, shipping and information on specials. When ordering through our site, we will retain your personal information for our records, unless you ask us to erase this information.